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Helping a research team amplify the value of discovery
2-month engagement with a 30-member team at a large fintech company
Results
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Helped the team develop skills that instilled curiosity across the organization and encouraged them to embrace discovery research to drive innovation
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Provided the foundation for a company-wide program to improve discovery methods
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Instilled a strategic leadership mindset in the organization’s XD researchers—leading to increased career growth and impact
How we got there
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Developed foundational discovery training materials
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Developed and facilitated a class for researchers on how to be a strategic partner
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